- Customer Support
- User Guide
Goldbitzone Exchange Guide
How to use the exchange and the deposit and withdrawal?
|A||- You need to upload your ID card from My Page's member modification.|
Did you forget your password?
|A||- You can log in by finding your password before logging in.|
How can I withdraw coins?
- Access the deposit and withdrawal page, select the desired coin from the list, and select withdrawal.
- OTP authentication → Enter or copy/paste the wallet address to be deposited → Enter as many withdrawals as you want.
- Precautions may vary for each virtual asset, so please read them carefully and proceed with the withdrawal application.
- Please make sure to enter it correctly when depositing and withdrawing money.
- If you enter the wrong address, you cannot cancel it when it is completed.
How can I deposit coins?
- Go to the deposit and withdrawal page, select the desired coin from the list, and select the deposit.
- If the coin is the first deposit for the deposit, the deposit address for the coin must be issued first.
- Copy the issued virtual asset address, paste it on another exchange/wallet site that conducts withdrawal, and complete the withdrawal process, and the deposit will be completed to the exchange.
- * precautions
- 1. The identification card review will take about 2~3 days after the submission of the documents.
- 2. Coin withdrawals will be withdrawn 24 hours after filing a withdrawal application to prevent damage to financial fraud.